We offers bulk text messaging from the web through ourSMS gateway

Use bulk SMS’s to communicate to multiple contacts using our safe and easy to use interactive SMS Gateway.

Use Limitech to tailor campaigns, messages, contacts, groups and reports to achieve and track your communication objectives.

The South African mobile phone market continues to grow and a new era in direct marketing has given companies an exciting new tool: the SMS or text message.

  • Bulk SMS
  • Short Codes
  • USSD
  • Automated Voice Messaging
  • Bulk MMS Service

What are Bulk SMS’s?

Use bulk SMS’s to communicate to multiple contacts using our safe and easy to use interactive SMS Gateway. Use Limitech to tailor campaigns, messages, contacts, groups and reports to achieve and track your communication objectives.


Why use Bulk SMS?

98% of SMS messages received are read, and considered more personal than direct mail or e-mail making it a highly effective channel of communication.

The simple and unique nature of an SMS allows businesses, charities, schools and sporting clubs to effectively target their users/customers with personal, uncluttered, clear messages that stand out.

BEING ABLE TO COMMUNICATE TO MULTIPLE CONTACTS WITH THE SAME, BUT PERSONALISED, MESSAGE IS EASY USING THE LIMITECH GATEWAY.

With the Limitech bulk SMS service you can:

  • Conveniently import, create, and manage contacts and groups
  • Merge data with your address book
  • Send individual text messages or multiple group/contact messages
  • Personalise messages
  • Run history reports, analyse and monitor campaigns
  • Interact with your customers as replies are sent directly to your inbox
  • Instantly alert your customers or group members of announcements, special offers etc.

Fully interactive

Our web-based product allows you to send and receive messages directly from your browser to be fully interactive at all times.

Bulk SMS Pricing

Limitech sells SMS at wholesale prices with a sliding scale for bulk purchases. Each SMS credit represents one SMS of 160 characters to any South African network.

Package
500 – 1000 R0.29
1001 – 5000 R0.27
5001 – 10 000 R0.25
10 001 – 50 000 R0.22
50 001 – 250 000 R0.19
250 001 – 500 000 R0.18
500 001 + Contact Us

Please note: Prices exclude VAT

We do not charge a setup or a subscription fee; the credits purchased are valid for 12 months. Prepaid SMS credits can be purchased online via Credit card, PayPal or Instant Electronic Funds Transfer (EFT).

What are Short Codes?

These are memorable 5 digit numbers used in print and broadcast advertising, packaging and a host of applications for customers to contact an organisation.


Why use Short Codes?

A short and memorable number allows incoming communication from an otherwise unknown lead. Let potential customers, users or other stakeholders contact you.


Five-digit Short Codes or MSISDN numbers are billed at a pre-determined, advertised, and higher than normal rate. Available on Cell-C, MTN, Telkom Mobile and Vodacom. Network operators have introduced a series of Short Codes with price ranges to suit any budget.

The revenue generated by using a premium rated SMS line is shared between the Short Codes owner, the mobile operator, and Limitech. The revenue share depends on the price band and the network.


Custom campaigns can be developed to cater for specific requirements, and users can alter:

  • The response sent
  • If the incoming SMS should be forwarded to email or a mobile number

Each network pays out a different amount according to their own revenue share models (see below), but a minimum monthly volume of 500 messages will be required before SMSPortal will pass on any revenue to clients.

Standard R1.00 R1.50 R2.00 R3.00 R5.00 R10.00 R20.00 R30.00
Cell C R0.00 R0.29 R0.59 R0.88 R1.44 R2.56 R5.35 R10.93 R16.51
MTN R0.00 R0.29 R0.59 R0.88 R1.44 R2.56 R5.35 R10.93 R16.51
Vodacom R0.00 R0.29 R0.59 R0.88 R1.44 R2.56 R5.35 R10.93 R16.51
Telkom Mobile R0.00 R0.29 R0.59 R0.88 R1.44 R2.56 R5.35 R10.93 R16.51

Short Code Pricing

Limitech Short Codes are only available for South Africa with a setup fee paid for in advance. Below is a cost breakdown to set up your Short Code account with us.

Item Cost Frequency
Setup Fee (per Short code) R3500 Once Off
Outgoing Reply An SMS Standard SMS Rates
Line rental R999 Monthly

Please note: Prices exclude VAT

Unstructured Supplementary Service Data (USSD) is a protocol used by GSM cellular telephones to communicate with the service provider’s computers. USSD can be used for WAP browsing, prepaid callback service, mobile-money services, location-based content services, menu-based information services, and as part of configuring the phone on the network.

USSD messages are up to 182 alphanumeric characters in length. Unlike Short Message Service (SMS) messages, USSD messages create a real-time connection during a USSD session. The connection remains open, allowing a two-way exchange of a sequence of data. This makes USSD more responsive than services that use SMS.

The user composes a message on the phone keyboard. The phone sends it to the phone company network, where it is received by a computer dedicated to USSD. The answer from this computer is sent back to the phone. The answer could be seen on the phone screen, but it is usually with a very basic presentation. The messages sent over USSD are not defined by any standardization body, so each network operator can implement whatever it finds suitable for its customers.

USSD can be used to provide independent calling services such as a callback service (e.g. cheaper phone charges while roaming), enhance mobile marketing capabilities, or interactive data service (e.g. stock quotes, sports results).

USSD is commonly used by pre-paid GSM cellular phones to query the available balance. The vendor’s “check balance” application hides the details of the USSD protocol from the user. On some pay as you go networks, once a user performs an action that costs money, they see a USSD message with their new balance. USSD can also sometimes be used to refill user’s money balance on phone (SIM card to be exact) and to deliver One Time Passwords or PIN codes.

Some operators use USSD to provide access to real-time updates from social-networking websites like Facebook.

USSD is sometimes used in conjunction with SMS: the user sends a request to the network via USSD, and the network replies with an acknowledgement of receipt e.g.

“Thank you, your message is being processed. A message will be sent to your phone.”

Subsequently, one or more Mobile Terminated SMS messages communicate the status and/or results of the initial request.
In such cases, SMS is used to “push” a reply or updates to the handset when the network is ready to send them.
In contrast, USSD is used for command-and-control only.

The Voice SMS (Automated Voice Message) is a personalized pre-recorded message that is broadcasted to thousands of cell phones or landlines in a short period of time.
Included is the possibility for the recipient of the call to interact or to be diverted to a call center by using the phone’s keypad.

Easy to implement, the voice message can quickly be integrated in your communication strategy.
Be proactive, don’t wait for customers to contact you.

Also known as:
Bulk Voice Messages
Automated Voice Messages
Voice SMS
Voice Text Messages
Voice Drops

Benefits

  • No set up fee, no subscription fee: the service is usage based
  • State of the art voicemail detection
  • Pay only for recipients reached
  • High outbound capacity
  • Warm and personalized technology
  • Message can be done in any language
  • Reach cell phone and landline: people receive the call like a regular phone call
  • Go green using electronic media
  • The service is 100% hosted and you do not require any hardware of software installation
  • Improve your response rates using voice messaging as a subsitiute for, or a supplement to, your traditional customer contact methods
  • Cost-effectively increase revenue, enhance customer service and retention, and secure payments in a more timely fashion
  • Reduce inbound calls to your contact center by proactively communicating with customers
  • Increase agent productivity by automating routine tasks, freeing agents to spend time talking to valued customers

An alternative method to reach thousands of customers, members, or new contacts like never before with our easy, efficient and cost-effective software.

THE CONCEPT

  • Hot Key Transfer: At any time during the message the call can be transferred to your call center or reception desk by pressing a key on the phone’s keypad
  • Interaction: Interact with your customers by the use of the phone’s key pad. Recipients can answer questions, give confirmations, and register for events…
  • Text to Speech: Personalize your message by inserting variable such as name, dates, amounts… thanks to our text to speech technology
  • Data Collections: Evaluate the impact and performance of your campaigns using our reporting feature. After each campaign you will get a detailed report giving you valuable information on who received the call, how long the recipients listened to the message and which key was pressed…, enabling you to take appropriate actions.
  • Dual Delivery: Our technology can accurately detect Voicemails and answering Machines enabling you to serve only live calls or to leave a different message on voicemails.
  • Right Party Authentications: Confirm recipients’ identities before proceeding with the call.
  • Automatic retries: Unreached and busy calls will be tried again automatically to maximize the impact of your campaign.
  • Delivery schedule: Customize date and time of broadcast and retries.
  • Campaign Pacing: Our system will adapt the flow of the outbound calls according to you call center capacity making sure that none of your agent are idle but also that the call center is not overwhelmed.

Limitech’s Platform allows organizations to seamlessly communicate with their customers across multiple communication channels and mobile devices.
Our industry- leading automated voice messaging can be used as part of a multi-channel Proactive Customer Communications strategy or as a stand-alone communications channel.
Organizations rely on Limitech voice messaging to proactively communicate with their customers through all stages of the customer lifecycle.
Our voice messaging Solutions provide organizations with a wide variety of customer self- service and agent assisted proactive customer communication solutions.

SMS Voice Messaging Options
SMS voice messaging delivers relevant and personalized communications to large volumes of customers around the world.
Depending on your business objectives, these high quality messages can reduce inbound call volumes, increase customer self-service, or when warranted, connect customers to customer service representatives in your contact center.
Our flexible, on-demand solution offers a variety of options to accommodate your evolving business needs:

Proactive Notifications
One-way alerts are an effective way to reach your customers with time-sensitive and personally relevant Information.
Professionally scripted messages influence customer behavior, driving traffic to your storefront, website, or other self-service channel.

Interactive Dialog
Fully-automated customer interactions provide a consistent, branded customer experience.
Our flexible scripting and reporting allows you to capture valuable customer insights in a cost-effective manner.

Direct Connect
For occasions that require a live agent, Limitech can route the right party and their important account information directly to appropriate customer service representatives.

Create a Personal Dialog with Your Customers
Limitech combines personalizing and interactive scripting options to deliver the most meaningful and productive voice messages to your customers.
Personalize each voice message with your customer’s name, address or other unique information using text-to-speech (TTS) technology available in a variety of languages, dialects, and male and female voices.
Choose from a wide array of professional voice talent to match your brand and the tone of your message.

Maximize Contact Center Productivity
Limitech provides robust campaign management tools that contact centers can leverage to maximize agent utilization and contact center productivity.
Contact center managers can create personalized views using Limitech’s customization management console to display real-time contact center activity and drive immediate improvement.
The easy-to- use console streamlines advanced tools such as skill group administration, call pacing, and campaign management.

Increase Right Party Contacts
Limitech’s voice messaging provides an automated, interactive verification process to confirm the intended recipient is reached.
Limitech can automate the entire customer interaction or connect the right party to a customer service representative, increasing agent productivity and saving you money.
For those customers not available, Limitech’s industry leading answering machine detection ensures that your party receives a clear and complete message every time.

Expand Customer Reach
Limitech Insures maximum reach by simplifying when to call, who to call, and permissible calling windows  built directly into your contact strategy.
We automatically manage your calling campaign based on enterprise and regulatory compliance rules, individual opt-outs, and wireless phone numbers.
With Limitech’s Local Connect we can reach more of your customers by presenting them with familiar caller identification numbers allowing them to instantly recognize an important call.
And we continue to expand our call distribution network by building relationships with multiple telecommunications carriers.

 

A picture is worth a 1000 words. A video is worth a 1000 pictures.

Why Bulk MMS Services?

MMS Campaign Management from start to end

An MMS includes a large amount of information in a single message

Text messages up to 5000 characters are supported

Sound and video files are supported

Provide clients a preview of products or services with visually attractive ads

Cost effective and delivered to a wider audience

It gives target marketing a new meaning

All MMS messages are tracked regarding delivery and open rate

Viral marketing becomes inevitable since MMS messages are visually attractive and forwarded

Excellent method to ensure improved customer relations and interaction

It creates constant brand awareness for your company

Send customers a voucher, coupon or ticket via an MMS

Send reminder messages with your Company Logo as picture..sure to hit the target and not your budget

Procedure to send bulk MMS messages

Simply email your list of contacts to us and we will take care of the sending and make sure it’s delivered

Verification of your database per network – regarding handset compatibility, are done free of charge

The MMS may contain more than one page, like a PowerPoint slide show

Each page may contain text, audio files or video clips

Recommended formats: (Image format – jpg / gif) (Text file – .txt) (Movie – 3gp)

Suggested image dimensions for a MMS is around 175 x 145

Bulk MMS projects (hundreds – thousands) are provided, as MMS messages are supported by all the networks

Free creation of an MMS animation if quantity justifies the project, otherwise a separate creation-fee might be applicable

Cost per MMS: From R0.99 to R1.65 per MMS sent, depending on the project (Max size: 150KB)

Once-off actioning fee of R500 ex Vat, might be applicable, depending on the project

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